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Bought Mercer Leather Sofa & frame/support broke. Sofa was still under warranty so they sent a repair man. I first alerted my salesperson in October, repair man came in January! Repair man showed me how poorly constructed the sofa was. Nothing but staples & plastic. 6...
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#934408
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Heritage Home Group - Heritage Customer Service
Heritage Home Group - Heritage Customer Service
If you are thinking of buy a Heritage piece of furniture I would think twice. After owning this couch for less than 2 years the material continues to fall off and crack. The Company's response was "Due to the widely variable in-home use experiences once furniture has...
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1.6
Eastgate, Washington
Product
I didn't like
  • Customer service and quality of product
#895345
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